Used to love going here but service is going down. I ask only for shellac polish and past 2 times they give mani (which was only soaking fingers and trimming cuticles) then charging more. I haven't had just 1 person do my nails the past 3 times I go, they jump around having multiple people doing the job. Communication is a big issue too, not only not doing as I ask but also when questioning prices they get irritated and aren't accurate. I just wanted to know prices for my girls, wouldn't say and prices aren't posted in store. Striking out with nail salons in Medina....