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  • Service slow and not good at all ... Ok - here is where consistency was extremely lacking in this well known chain. Nothing was good - right from the phony looking decorations and fake plants to the managers attitude! Before ordering - I asked if I could get a milkshake because it was early and was told yes - I proceeded to order my meal along with three other colleagues. The order was messed up as soon as the person taking the order realized she couldn't get me my milkshakes, which meant she had over charged our credit card. She had no idea what to do about that and had to get the manager who then acted like it was my fault and refunded the cash for one milkshake. However, there were two ordered and two charged so she had to then refund more cash - these milkshakes costs over three additional bucks over the normal price of the meal we ordered that included drinks - I know confusing. So after refunding the cash - I asked what I could get to drink and she said that would cost more - there was no drinks that would come with my meal???? So I just got a freaking glass of ice water! The place was not clean - the service was P@## Poor and I would NEVER return to this location. The food was not hot, not packaged correctly and though they were not busy they certainly were flustered and unsure of themselves. There are other places to go - I encourage you to check them out and make this your last choice!
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