Almost makes me hate my Road King. I bought a chrome air cleaner cover and when I got home and opened the box, there was a dent in it. It was only like 50 bucks. I told them and they told me that they always open the box in front of the customer (they didn't.) Anyone who runs a business knows to eat it once in a while (especially for 50 bucks!) but they didn't. So I call the credit card and the charge is reversed. The next time I go in, Red Rock HD tells me i'm not allowed to shop anymore due to the reversal. Wow. I'm devastated.