I have been to at least 4-5 other Caffe demetre locations and this by far was the worst experience I've had at one of their places.
Service is terrible, I can't figure out whether the problem is with the waiters/waitresses or the people preparing the food but it should not take 30-40 minutes to order and receive two ice cream sundaes. I've been to busier locations and it usually takes no more than 10 minutes to get what you've ordered.
I will give them credit with décor. This has been the most creatively designed outfit that I've been to but that doesn't make up for the below par service.
I would not recommend this location to anyone. It's just not worth it.