If I could give ZERO star, I would. Don't even waste your time going here. I had an 11am appointment/consultation; my bridesmaids and mother accompanied me. We wandered around the store aimlessly with little to no guidance at all. There were others in the store that arrived after us but they were treated a lot better; they didn't have to figure out which area of the store they needed to look for certain dress types and such. Before leaving, I asked for a manager and explained my disdain; she then wanted to "help" me.. really? How dare you? Did you not see us in this store for the past 2 hours. We went over to NY Bride & Groom where we received excellent service! We will be making our purchases there instead. I guess I should have expected this from such a cheap chain; you truly do get what you pay for. I will be contacting their corporate offices pronto to express my experience! If you're serious about purchasing but need some guidance, this isn't the place you want to go! Wal-Mart offers better service!!