This review is coming from a chic who has actually driven to a piercing shop with the intention of getting pierced, walked in, got attitude from grumpy staff, felt incredibly uncomfortable and driven away. That did not happen here. I recently visited this place after deciding to have a surface piercing done again. My first experience with a dermal in the past was incredibly painful and the piercing rejected soon after. It is hard to find someone who can do these type of piercings confidently I've found. As soon as I drove up, I noticed the guys behind the counter were already smiling and awaiting me eagerly. I can honestly say that this was one of the most friendly customer service experiences I've had in general but for a Tattoo/Piercing shop especially. The guys at the counter went out of their way to help me with my purchases and made me felt welcomed. They were very attentive and down to earth. When I met my piercer, he was confident in his skills, friendly and made me feel comfortable too. I highly recommend him. His name was Christian. When the surface bar piercing was done, I was pleasantly surprised at how painless it was. I had expected alot more discomfort due to my previous experience with someone who clearly had no idea how to pierce the more advanced stuff. I will definitely make the trip across town again and ask for the same piercer the next time I get the urge.