This store needs to be torn down and rebuilt. Better yet Metro needs to pull out of the grocery store business altogether. Horrendous customer service, way too many to list on here over the course of a several years. It's come to the point where my wife and I would travel 7 kms to another competitor rather than walk over this to location which is 5 minutes away. We have actually stopped going there due to issues with some very rude staff, lack of inventory, subpar and spoiled product and generally failing to acknowledge customers standing at the service counters (i.e. hot counters) because they "pretend" they didn't see you.