Yikes, where do I begin...rude and incompetent staff, phone lines that put you on hold for 3 hours, inflexible ticket change and refund policies.... do not spend your money on this Arline because they will not stand by their product. Also, do not be fooled by their marketing of Rouge, this is the worst flight and airplane ever...no service, very tight seating and absolutely filthy aircraft.
We have choices when it comes to airline travel, this Canadian Airline never, ever should be on your list of choices.
We as Americans, choose an airline operated and owned by a US company, Air Canada will make you regret flying and your spending US dollars on a poorly operated foreign airline.