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  • Very unorganized and behind the times, as far as the office is ran. They hand wrote a treatment plan for my husband based on our insurance that we have had for years (insurance has not changed). They tried to charge us for xrays that they did, even though my husband had xrays done at his previous dental office. They informed me seven months after he became a patient there that they never received the xrays and charts from the previous dentist. What?!? I even had confirmation that they sent the forms and xrays and charts over. My husband and myself even stated several times that he was coming from another dentist (due to location/we moved). I agree with the other reviews, they are rip off artists. Plain and simple, the office estimates way below what the cost will be for you, after insurance. They come back later and state that you owe more money, they should know exactly what you should owe before the work is done and it is the responsibility of the office. I would not recommend this office to anyone, based on how the office is ran. I am not the only one who feels this way, check out the reviews at Better Business Bureau, they have had 34 official complaints in the past 3 years!!!!! If you read some of these complaints you will start to see a theme, most complaints are geared towards billing and the office wrongly quoting customers.
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