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| - Came here with my SIL a few weeks ago to get a mani and pedi. I do like the location of this nail spa with it being in a nice, newer plaza in Murrysville (Blue Spruce Shopping Center) and right next to Starbucks doesn't hurt either. SIL made us appointments for 9:30am, which was when the spa opened. We got there on time and some of the employees were out front smoking, which I could have done without. When we got there, they had us pick out colors and then took us to the pedi chairs right away. SIL and I both paid for the same pedicure - we upgraded a few dollars from their standard pedicure to one where they just added some sort of lavender scrub. I really have to say I was pretty disappointed with my experience on the pedicure. While the employees here are pleasant, there is a pretty significant language barrier here. There was a lot of repeated questions and answers, and when that happens I never know if I am really getting what I paid for.
I am apparently still on the never ending search in Pittsburgh to receive an actual spa pedicure that is worth what I have paid, and what made this one even more frustrating was that the employee who did SIL's pedicure did WAY more in terms of massage time, application time etc. for her than the employee who did my pedi did for me. The services and quality of service was not even close to consistent. SIL received a solid foot and calf massage and the employee who completed my pedi literally would not touch my feet (which I have never ever have happen before in a pedicure chair) and also did not massage my legs at all. The only "massage" I received was him putting on lotion and rubbing it in. The whole pedi was rushed and the application of the additional scrubs I paid for was literally a 60 second experience and application/wash off. Needless to say, I was annoyed and disappointed. It kind of blew my mind that my SIL -who was right next to me - literally received more services and time for the same pedicure than I did.
Once my sub-par pedi was over, we moved on nails. I got a basic polish mani and SIL got gel that she was really happy with and looked great when finished. My mani took FOREVER to dry and the second I walked outside my thumb got lightly brushed against something and smudged. We went right back into the salon, and the employee who did my mani did fix my nail for free, which was nice. My basic polish mani was nothing to write home about and chipped after literally two days.
Overall I paid 48.00 plus tip for something that just wasn't that great. Sadly, I wont be back and am still looking for a decent pedicure in this city.
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