Ladies and gentlemen the product that they use really works! However I am giving this business a three stars because every time they come and spray they only spray a small portion in insignificant places. You have to tell them to spray every wall and everything you need for the product to actually work. Also If you ask them to respray a second time in a month you have to wait two weeks for them to come and spray. To me that is unnecessary due to the fact that they did not spray correctly the first time. I will move my three stars to five when they improve how they spray my house and how speedy they are to schedule an appointment.