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  • Where do I start. Humm .. I did the check in at 6am be for leaving my home by email. So we get there around 4pm, go to where your to JUST pick up the key .. Supposed to have two joining room .. I was told this when I made the reservations that I would have the connecting rooms, but it did not happen . I asked if I upgraded if I could get the rooms and was told no. I wanted my grandson to be able to run back-and-forth through the rooms during our vacation. This was the first thing to go wrong. Then the elevators did not work correctly. You must take your room key and hold it in front of a pad and push the floor number of your room, we were on the 12 floor. They did not tell us about thus when we checked in, another guest had to explain how it worked, we kept pushing 12 and it wouldn't light up. I went down the next morning to get coffee. Trying to get back to the room was a joke. The elevator would not read my key ... So I went to the 20th floor then to the 5th floor then back to the 17th floor to end up back at the 5th floor someone else even tried their key for me .. I ended up getting off on the 5th floor and taking the stairs seven stories up not fun ... I told my grandson about the pool, it is a very cool pool I knew he would have fun in it It is like two foot deep on each side by 30ft x30ft he is only two and I could see him just having a blast in it. So we went down to it and the security said it was a 21 only pool this after I just told my grandson we were going to the pool .. I ask The security if I could just take him out and show him and they said no. This did not make me happy .... They did say you could use the pool at the next hotel over. I am a very picky person when it comes to rooms. But I will say ther rooms were Okay, have nothing bad to say about them. they have a small fridge and they are clean. the bathroom doors are slider doors which I smashed my thumb and they do not lock ... To sum this up The person made my reservations lied to me, so the service is crappy. the person checking me in was nice this was not her fault someone else lied to me about getting the connecting rooms. We go to Vegas a couple times a year this, place is one I will never never stay at again, even if they give me a free rooms and pay my resort fee . One of the worst ones I've been at in Vegas Oh and one thing almost forgot to when I checked in I told them I would be charging everything to my room I went to eat and they had not put that on my account had to go back and straighten that out also.....LINQ Very unhappy with my stay there
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