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| - Went to a the Harvest Festival today and the food court this year was all food trucks! great idea, they covered everything from Asian to American BBQ and then the "Yellow Lunch Box " all the venders there were happy and had great service plus you could see that they were passionate about what they did but for some reason the Yellow Lunch Box was in a funk . The Yellow lunch Box trailer had a three man crew in the galley, two working the grill and one (who I think was the owner) expediting pure confusion and chaos and thats putting it mildly.
There was a very friendly women outside taking orders but the main guy's attitude in the truck was so crapy that he came across as a real DB to all of us on the outside. I put in an order a few simple items such a chicken caesar wrap -no croutons- and two grilled cheeses with fries. not only did it take 20 minutes to get the first grilled cheese in the window, I then had to wait another 10 more minutes to get the rest of my order.
The 2nd grilled cheese was burnt "BLACK" and when i questioned one of the guys about it he said "yeah it's grilled so", I then explained to him that a grilled cheese should be toasted brown not "Burnt Black" he look at me for a second and with a huff said it will be a few minutes. I went to pick up a few drinks a returned ten minutes later and my new grilled cheese was in the window.I then returned to my table, all the food was now room temp by now but no big deal cause one has to expect this at a street fair, right? I then bite into my wrap only to chomp down on a crouton, a bit pissed off but still trying to make a good time of the night i dismissed the crouton issue by just pulling them out of the wrap. I then looked at my 5 year old daughter and ask her why she wasn't eating her grilled cheese sandwich which is her "favorite food on the planet" . she then told me she doesn't like it because the bread is black, after I looked at her sandwich i noticed that all they did was just flip the sandwich over to the lighter side, a real DB move if you ask me.
No consideration for the customer. I have been working in the F&B industry for the past 26 years, all of which i worked in a kitchen and I have to say these people had no passion for what they do. All they wanted was the next person in line and the next dollar from there pockets.
After dealing with the Bull from the Yellow Lunch Box tonight I will Never go to them again, as well as tell everyone i can to avoid them!!!!
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