I have never been able to eat at this place so I can't rate the food but I can rate TRYING to eat here, something I have done twice without success. The place needs to add a "Pizza Garden" outdoor area or start taking reservations. The no reservations thing is simply asinine on the part of the restaurant owner and shows great disrespect for me and my time. Certainly plenty of people have made this complaint and the arrogant owner is not listening.
The first time we tried to eat at this place was a few years ago. I heard the hype and decided to try it. We arrived and were treated to a snobby hostess telling us there was an hour's wait. We were hungry but we tried to wait it out. After 90 minutes, we gave up. We were hungry and getting bored. There is only so much small talk to be made.
Hoping that the reason for the rudeness and long wait the previous time was a fluke, I tried calling for reservations. I was told they don't do that in a very snooty way. Undaunted, because we wanted to try this alleged best pizza, I and my party decided to go down and survive the wait. This time it wasn't just me and my spouse it was my brother and his wife as well. We were greeted curtly and told there was a 45 minute wait. Again we braved the 45 minutes and then complained. Our complaint was not well received and the bitchy attitude I got from the hostess made me re-think my desire to ever eat here. We left. This place may know how to make pizza (I will never know) but they sure don't know how to provide good service or listen to the customers.