I left a message on their Facebook wall asking about a SNES game, and got a reply instantly. I came in the same day to pick it up.
The selection is more diverse than a second-hand shop. They also have a SNES hooked up to a TV and free arcade games. I spent some time playing Super Mario World and chatting with Ashley behind the counter. Very friendly place!
The prices are about the same as a Bookman's or Zia, but I prefer to give my money to support a local business, especially one that really cares about their customers.