Husband and I walked in for a haircut. The moment we stepped in we were repeatedly asked if we had appointments. We did not and they seemed bothered for us to grab a ticket, which by the way the counter wasn't updated. Overall the whole experience was pleasant but I got the "ghetto" grudge vibe right off the back. Not sure if it's because of the area. I asked if they provided military discount 2$ off and also if you do end up booking an appointment they charge 5$! Absurd to book ahead of time and get charged for it. Once all paid he charged me the regular price instead of military pricing. My husband loved how they trimmed him up and is wanting to come back when we visit Arizona again.