So I usually don't write reviews for anything but I feel like this is a necessary one. I go to this petsmart ALL the time. I have two turtles, a bunny, and a dog so you better believe I'm here all the time. The store itself is decent. It's a giant store and I'm usually in and out in a timely manner.
This review is specifically for the grooming salon. My baby who's an English bulldog has been going here since she was 6 months old after getting her necessary shots and spade. The first visit was delightful my dog was so excited to go get groomed and came out as happy as a bee. And the second appointment was the same...but then came the future appointments. I want to say after the third or fourth appointment, my baby has been scared to go. She got so scared one time she peed on the floor. This is not like her my dog is the biggest social butterfly ever and she's not scared of people. I don't know what happened, I don't know what they did to her but it breaks my heart seeing her so frightened to go now. Whatever they did, it's something she will never forget. I have had enough of this groomers. It's not worth the 72 bucks they charge me to just get her clean. It's not worth it if I have to leave my poor baby trembling and scared because of something they did.