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  • Got a groupon a couple months ago and had to use it before it expired. Platinum plus exterior and interior cleaning. We got there and the guy said for groupon they have a special to upgrade for a hand wax and armorall application for $20 additional. Well, we fell for it and did it. We went to eat while our car was being washed. We got back an hour later and our car was still under the canopy with doors open and water spots all over. We asked if they were done and they said yes. My husband asked them about the spots and one guy quickly went over the car with a dry cloth to try to remove them. He tried for a whole minute and a half and sent us on our way. I feel like I was jipped. There's still water spots all over, especially on the hood, under he door handles and side mirrors. The Windows have spots and smudges in spots that didn't have them before we took it to them, I assume from a dirty wash cloth. It looks like they just wiped the center of the Windows and ignored the edges entirely. Even the interior panels have smudges. Plus the front still has bug remnants stuck on and around the grill. My car isn't very dirty in the first place. I don't leave trash on the inside and take good care of it. It was just dirty from the recent weather and from going out to Red Rock so cleaning it should be a breeze for these guys. I just needed to use the groupon before expiration. And yet they did such a lousy job. $37 ($17 for groupon and $20 for upgrade) later and I'm not a happy customer.
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