Stay away from Kendal. These guys are bunch of lairs, will never tell u the truth so one can get the correct appraisals for their damaged vehicle. They will lie you & try to force u into getting appraisals from their tied up appraisal companies....Bunch of scums...I wish I had considered advice of the earlier poster..now I repent...thus would advise all Calgarians to stay away from Kendal adjuster..Ask your insurance company for a different adjuster..dont fall in the trap I was forced into