I went here a few weeks ago kind of on whim with two other people. When we got there, it was crowded. So crowded that I was afraid they might turn us away or make us wait until a table opened up. But I was wrong, they were very accommodating and made room without hesitation!
All of the staff was great while we were painting and designing our pieces (two of us made mugs, the other made a spoon rest) and when I went back to pick up our finished pieces. I was also pretty impressed with the variety of glazes they had and the variety of painting utensils that were available.
A fun place to go for kids or adults - when we were there, there was various small children painting things, as well as a bachelorette party!