My mother lives in Vegas, and we send her flowers at least four times a year. I was using another florist and then the quality started to dive, so I looked for a florist that was in the vicinity of my mom. Then I found Flowers by Michelle and I've never looked back. I've used them for probably three years now and have had over a dozen arrangements sent and every single one has had the definite "WOW" factor. They have never disappointed and even call me just minutes after I place an online order to ask me questions or get clarification. They are prompt, they are all so very nice, and they are My Florist. If you want a florist who delivers on promises, this is the one. Thank you, FbM! -Michele