Pick up was quick both getting to the airport and getting back from the airport. I like that you always have discount coupons, I don't have to pay the reservation fee because I am a member, and let's not forget the lovely cold bottle of water at check out! The location is very easy to access. I live in Tucson so I don't fly out of PHX Sky Harbor very often, but when I do, I park at the Parking Spot 2!