I love the food, and especially the wonderful shakes, here. But we (2 in my party, and 6 other people in line) should not have to wait when there are NINE open tables. There is no hostess and the servers move like zombies. WTH? Luckily, when OUR server, Kristina Watkins showed up, she was great. She even offered water with the shakes. She salvaged my opinion of this restaurant! I just changed my review from 3 stars to 4.