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| - Had to knock off some stars after our latest visit. Things seem to have gone downhill since our last time here. Right when we walked in the door we were hit with a foul smell, like rotten meat. That was off-putting to say the least, and we nearly turned right around to leave, but my kid really wanted to eat there, so we went in. The smell lessened somewhat but throughout our meal it came and went, which really made me regret staying. Whoever was busing that day was not doing a great job. "Cleared" tables were not wiped down, and chairs were left with crumbs and food litter. The booth my kids chose had lettuce on the seats and crumpled paper towels in the corner. When our food was ready, we went to the topping bar and saw that it was in a sorry state, not replenished, and also had a weird off smell. The tomatoes looked old. I steered clear of most of it, when I normally pile it on. Over at the sauce/condiment counter, the dispensers looked old and nasty. One of the push levers for the mayonnaise was broken inward. The labels for the sauces were deteriorating and almost illegible. I was shocked that they didn't have any regular mustard, until I finally noticed it was there, only the label sticker was completely faded. On the other side of the condiment table, the counter was filthy with streaks of dried sauce. The jalapeno cheese sauce had dried cheese on the spout and was super thick and hard to push out. I abandoned that and got the regular cheese. I also got some ranch, and frankly, the ranch tasted off that day too. All of these negatives just left me with an overall sad feeling about the state of the place. I really hope this was a one time thing or that things improve soon.
On a positive note, the food was perfectly cooked and great-tasting.
tldr: It smelled like rotten meat. Topping bar wasn't as fresh. Sauce table was dirty. Seats and tables were not wiped down. Food was good, but that smell was too much. Sad trombone.
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