absolutely awful service. 1 steak was over cooked and one was undercooked. when the waitress came to the table all she could do was get the manager. when we told the manager what happened she insisted the undercooked steak be put back on the girl and cooked to the desired way even though the steak had been cold since about 15 minutes already passed by the time the waitress came back and then the manager. very embarrassing to host friends and have them pay for something which had to be reheated and recooked which caused it to be tough as rubber, dry and uneatable. there was no where to go as far as management to get this cooked properly since she had already refused to get a new steak. then they had the audacity to charge for their mistake and their uneatable steak. so half the table ate, then one person ate, and then another person ate so we had 3 different main courses served at three different times. ******with this standard, i will not eat here ever again,.**** if they do not respond it will just prove the i do not care what you think i am the manager and you are the customer and what i say goes attitude we were presented with. there are so many other places to eat in phoenix and alot closer so if they do not need our business we will no longer patronize them!