I just moved out recently after spending a year at this small complex. I liked to call it my oasis. It's a very small complex with about 20 units all owned by a few investors from Canada. Sean was the property manager and was on point with everything. There really wasn't anything not to like. Units are fairly updated, great size, very affordable, decent location (in terms of distance to old town, not the actual surrounding neighborhood), dog friendly, and a cute little courtyard with a well kept pool.
I was ready to give these guys 5 stars up until I received notice that I would be getting none of my security deposit back. By no means do I claim to be the cleanest guy this side of the Mississippi. The bathrooms needed a cleaning but I'm hoping you clean those after every tenant anyways. Yeah, the carpets were a mess but they replace the carpets after every tenant. On top of that, the owner mentioned that they were now switching to hardwood (or maybe laminate) so carpets were no longer needed. Despite that I was still deducted a hefty amount due to the carpets? If this is standard protocol why are you charging me for it?
I get it, you own a real estate property and want to squeeze every penny out of it. But this will be the first time in 8 years of renting that I receive not a single penny of my deposit.
I'm reasonable so I'll give them 2 stars. But I'm still very very upset.