I really love Grimaldi's pizza. The cheese is delicious, the crust is perfect, and it has the perfect cheese to sauce ratio; however the service is so bad here. For the most part the servers are apologetic, but others are just plain rude. There are always screaming infants at this restaurant and huge parties. You will be forgotten if you are not in a party of six. We had Kendell as our waitress. I've never had a waitress argue with me regarding how long the food was taking. I timed when we were sat to when the pizza arrived..40 min Kendell! Kendell made sure to correct me at 30 min. Uh, you might want to save your tip and not correct your customers. Anyway, I may only come here during the weekdays and never on weekends.