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| - Changed our Tip amount!!! This review would have been 4 or 5 stars because we had a great time at Dogwood, however our server was slow, possibly over-stretched during lunch so our tip reflected that. (13% instead of 15% tip). Later when our card statement showed the charge had cleared, someone had changed the tip amount to give themselves the full 15%. I figured this might be a mistake, so I called Dogwood to ask why the tip amount was changed. They said they would pull the receipt and email a scanned copy of it to me. Seven days later, that still has not happened.
Scott, emailed me to say "I have not retrieved the signed copy of your credit card receipt." He goes on to say he will refund the amount or comp an appetizer or desert on our next visit. We weren't concerned with the amount, only that we had potentially been stolen from. When I pressed him to show the actual receipt, he did not respond (been a week so far and he did not respond to my email insisting he find and send me the receipt). He's crazy if he thinks he can drum up more business from us by comping an App or Desert after having our Tip changed.
If he would have sent us a copy of the receipt we could see if it was the restaurants mistake, in which case whoever changed our tip better be fired, or if it was our mistake, then this review would have been 4 or 5 stars.
So I will not recommend anyone go to Dogwood Southern table, or if you do, watch your card statement and match it to your copy of the receipt. I will not frequent a restaurant where someone steals tips when they did a bad job.
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