I'd just bought a home with a Hayward pool skimmer and it didn't seem to be functioning properly. Brought it in to Eric the tech and he did a 10 minute diagnostic, took the thing apart and let me know that the unit was in descent shape although it could stand to use a couple replaceable parts. I was expecting to spend much more than $15 to get it running right, so I was pretty stoked. The best part about it was that I was encouraged to bring back other parts of our pool system that were in question for the same type of diagnosis and care I had been given on the skimmer. Thoroughly impressed with this company and am glad to have found my new local pool shop!