rev:text
| - Somehow my windshield got cracked in March, and I took it to a Safelite location in Chicago to be repaired. Three months later, the "repaired" 3-inch crack hatched a new crack that extended about two feet across the passenger side of my car. I was a bit miffed, and put off replacing it because my view from the driver's seat wasn't obstructed and I didn't feel like spending money on my car. I finally caved in and made an appointment with the Safelite on Neil. The online appointment system was easy to use, and I got a call from an insurance claim adjustor within an hour of making the appointment. I got a second call from the Champaign Safelite shortly after that to confirm my appointment.
On the day of my appointment, I was told I could bring my car in early and they could start working on it. When I dropped my car off, I asked the technician (I can't remember his name) to scrape off the city sticker from my old windshield so that I could take it to my town's city hall to request a replacement. When I came back a few hours later, my car was parked out front, all of the windows were clean, the interior was vacuumed, and my old city sticker was stuck to my new windshield (I don't know how he got it off in one piece!). I paid the price that I was quoted on the website and drove away happy.
I hope that the new windshield will stay crack-free and that I won't have any reason to go back here anytime soon. However, I had a very positive experience and I highly recommend this Safelite location.
|