Went looking for a new bed for my grandmother, She had no idea what type of bed she wanted. Andy was our salesman, he took the extra time to help her understand the different types of beds, She thought a hard bed was for her, it wasn't! Grandma's is a pillow top lady! The last 2 weeks all she talks about is her new bed! Hey Andy great job helping my 88 year old grandma and taking extra time with her!! This is now my family's mattress store! Thanks again