I came here after a completely horrendous experience at nearby bang bang (where useless staff get paid to make you wait an hour), and the difference was night and day. Bakerbots has a great selection, friendly staff and an accommodating storefront that has enough seating for about 20 people. Between tarts, cupcakes, cookies, pies, cakes and ice cream there's something for everyone.
Service was super quick, even with a few people ahead of me I was in and out in less than 4 minutes. This is exactly how a QSR style creamery/bakery is supposed to be run, with decent and more importantly competent people. They do run out of stock on some items in the late afternoons/evenings, but they're open late so you can easily find something to substitute.