They are consistent. They DO NOT call you back when you leave a message. And act like you are ordering a corn dog. I need medical supplies people and I have insurance, a prescription but no mask.......Jeff R. is right-I am begging just to make an appointment to beg for cpap supplies. It seems that they would try to make changes after seeing all the bad reviews on Yelp. Guess some business owners really don't care although while you sit on terminal hold, the recordings tell you how wonderful the office is as well as the owner. Really?