Family/ local run chicken place that offers good value. Its more of a take out place. Don't let the interior and employees fool you. Was skeptic all at first, but was pleasantly surprised. Call ahead to avoid a wait, as they make the fried chicken fresh when you order the multipack, which is a plus! As others have noted, the customer service stands out. They seem to always throw in a couple of "bonus" pieces when you order the family pack.