Pros:
Fast service
After-hours drop-off
Drive through pickup
Only game in town
One customer service person was friendly and clearly working hard (Brian I think? brown hair? working in the evenings)
Cons:
Very poor quality cleaning of laundered garments
Terrible pressing and folding of dress shirts
Overpriced
Only game in town
If you're inside talking with the customer service and someone drives up they drop everything and ignore you (mid question)
Some staff are downright unfriendly
Not open very late
Give discounts if you post a yelp or facebook review (that seems against the rules)
So, compared to other cities I've lived in this place is terrible.
Its just the only option around, so I had to suffer.