| rev:text
| - Rudy Cools Rocks!
It all started back in June 2015 when we had the week long spell of 100 degree heat here in Charlotte. We came home from the Hospital and found that the A/C was kaput and so began the OMG! now what ?
I came to Yelp, found several good referrals including Rudy Cools and I called them all and set up appointments for them to come out, diagnose my problem. Rudy was the only outfit that could find the time to come out that first day. So after they told me that I basically needed a whole new system including a new furnace I realized I was in for another few days of interviewing folks for the Job.
My system had lasted 20 years which is unheard of but now there was no waiting any longer, it had to be replaced. Over the next 3 days we interviewed 6 other companies, took bids and then narrowed it down to 3. Then I went back and forth via email and the phone for another 2 days getting all of my questions, concerns answered. I had to learn a lot myself to know what questions to ask and I learned a Ton from a site called HVAC.COM which is run by professionals in this Field. They cut thru all the hype and BS to tell you what to look for for your given situation. Once I had this valuable info I went back to my Top 3 firms and really pushed on the type of units they were selling, the different warranties, the absolute Best pricing of course but more importantly how were they going to take car of me when there are problems 5 years from now?
Overall, Rudy Cools came out on Top across the board on all of my criteria. In one word I can say it came down to "Ownership". I spoke directly with the owner Michael numerous times and the guy answered all of my questions. NO BS, just straight talk. He never questioned me when I called, no pressure and he came down on price. But the Biggest selling point other than his honesty was Customer Service. He took care of me and my family while we waited several days until his crew could come out on an extra day to do our install. He got us cooled down at no charge and that was HUGE!
You have to remember, it was HOT every day and we still had to go on with our lives, go to work and sleep at night for 9 days without any A/C and Rudy Cools took care of us. His guys went above and beyond the call of duty during the install and never once complained. They were total Professionals. Do yourself a favor and take my word for it, these guys are Great!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)