The only reason this place gets a 1 star is because of the restaurant.
The actual town and zoo its self gets a 3 star. I have been going to Bonnie Springs since 1988 and yes the place is a little worse for wear but it's old. The actors are nice and will sit and talk with you in between shows. The petting zoo use to be much bigger but it is still good that animals are still a part of this place. What really sucks is that this place is not open on Mondays, it's only open Wednesday through Sunday
Ok now the restaurant part
They have redone the menu but that is not always s good thing. We were seated and it took about 5 minutes for someone to come over to us and ask us for drinks. We were sitting there for another 10 minutes and a group of 6 come in, no big deal it's not busy in there anyways. We finally ordered a starter along with our meal. Almost 15 minutes later the group gets served exactly what we ordered as our starter, they got ours and now we have to wait yet again for another to be made. WOW!!!!! I got the fish & chips meal and I DO NOT recommend it to anyone that has taste buds. The fish needs to be seasoned and not mushy. Put a little bit of lemon pepper on it for GODs sake. It left a bad taste in my mouth. My husband ordered the pulled pork sandwich and it was ok and it was dry, at least put more BBQ sauce on it before you serve it or put some on the side. Our waiter shouldn't have been at work today because serving is his job and he lacked those skills. My 10 year old could have done it better. Customer service in the restaurant needs so much improvement!!!!