My daughter and I went out for our Sunday lunch and she asked for Chilis. Ok we have always loved it there. Walked in and was greeted very nice, and the waitress was at the table in no time. We ordered our drinks and appetizer. Got those in a timely manner. I ordered what I always get the chicken crisper with corn and fries and my daughter ordered the kids chicken dippers which we were told they were the same as the chicken crisper but in chunks, she ordered fries with that and I also ordered her a separate side of corn.
Our appetizer came in a timely manner but the handle of the pan they were in was nasty I took pics. Then when our food come I noticed how much the size of the chicken crispers had changed. They have always been very nicely portioned and these looked like someone took a chicken tender and cut it down the middle. The chicken dippers were. It as we were told. They are very "crunchy". On top of this when the food arrived she had no fries but corn and after a few minutes the waitress came back and said they were cooking her fries, this took so long that my daughter was no longer hungry by the time they arrived and was warned to be careful because they were hot. I truly appreciate the freshness of food when you are dealing with an 8 year old it is different and hard for them to wait on something. We wound up taking basically her whole order home with us.
The waitress was very very AMAZING!!! She did a wonderful job, her name was Kayle. We loved her and I could tell she was very in tune with my child and handling children she got down on my child's level and let her place her order and was very patient. I loved that.
Please let me know when you change the chicken crispers back to the size they used to brand clean the pot holder that they use to bring out the appetizers.