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| - I visited this restaurant yesterday for lunch about 11:30am. Initially it wasn't busy. By the time I finished my meal, they were jumping. I don't know my servers name, however she (a younger female) was knowledgeable and pleasant. My meal which consisted of pho, and crispy spring rolls, which is my favorite. There is usually a gentleman at the register, but I didn't see him today. I wanted to thank him for his suggestiions of my take out lunch the last time I was in. It was a hit! OK that's it for the pleasantries. There was a little short grumpy women, who has never waited on me before. My bill was $17 and I left a $3 tip on the table. When I stopped at the cashier to pay my bill, the little short grumpy women asked me if I had cash. I said "sorry, I don't have anymore cash on me" The little short grumpy women, then rang everything and applied the balance to my debit card. I still had to sign my receipt. When I handed it back to her, she turned the receipt toward me and asked "No tip!"? I looked at her a little confused at first, but replied "I left it on the table". Now my blood pressure is rising, and I wanted to say a few things to her, for insulting me. I decided Yelp would be a better way to go. She also reprimanded a young man (I believe he's new) in their language about the number of place settings on the table. I don't know his name either, but he wore black framed glasses and worked the room with the younger female server. You could tell by the expression on his face, that he was a little embarrassed, since she yeld across the room.
Well the little short grumpy older woman ruined my lunch. I thought about her condescending remark to me all the way home. Hopefully she is not the owner, because she should be a bus person only. This same little short grumpy older women borrowed the hot sauce from my table. She didn't ask, but she did say hello as a distraction while she had to reach pass me to get it.When the little short grumpy older women retuned the hot sauce it literally was a drive-by. It startled me to see the hot sauce sliding across my table like a baseball player sliding into home plate. She never broke her stride, and never looked back.
I've been eating lunch/early dinner here since 2004, and as much as I really love the food, I haven't decided if I will ever go back. I don't eat Pho anywhere but here.
So to all the other staff, I apologize to you, that this "little short grumpy woman" has adjusted your rating with her unprofessional behavior!
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