WORST PLACE EVER!!! The girl at the desk was not mean, but she was not trained properly in customer service. After 5 minutes the receptionist walked me to the service station and as I am waiting for an entire 10 minutes I could hear the technician on a phone call talking to her friend about coloring her hair and going to the club. I was in a rush because I had to make it back to work so I was wondering when this girl was going to come and do her job. When she finally arrived, no surprise! She didn't have ANY customer service skills either. All she said was, "How can I help you?"
I had other lashes on and she was trying to build over it instead of cleaning them off and starting over fresh. I just didn't understand why a licensed tech. would want to do that...? No only is that lazy, but theres a possibility that I could get an affection! I of course explained that that just wasn't going to happen because I wasn't paying with Monopoly money.
Then the receptionist came over to talk about lunch, which I found was rude. When the receptionist left to pick up lunch the tech (I don't know her name because she never introduced herself) took a phone call. At that point I was like I need to tell her something because it took her a good 5 minutes. When I told her that I needed to be back at work and that I wasn't going to stand her answering phone calls because she had already took so long to get started she didn't really care. She didn't even say sorry. I think that I was more upset that she didn't wash her hands when she came back. Like, you're touching my sensitive eyes why wouldn't you wash your hands after touching a phone?
Throughout the session I snoozed off because It was taking much longer than 40 minutes and each time I would wake up I would hear her on her phone texting. I didn't bother saying anything. She didn't care.
When we finally finished she walked me to the front and I ended up paying cash instead of redeeming my Groupon because I couldn't get it to work, but the girl was encouraging me to not use it and now I know why. I was already 30 minutes late for work so i paid cash. But the funniest thing is, I think that girl thought I was actually going to tip her!