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| - I live in Ahwatukee and contacted Artificial Grass Masters when I was considering replacing my home's grass area with artificial grass. Our grass area is underneath large trees and includes a trampoline, both of which contribute to making it difficult for both the Bermuda and Rye (winter) grass to grow evenly. The process from start to finish went smoothly, notwithstanding an intervening rain storm and flood (the largest in single day rainfall in recorded Phoenix history).
First, I called their number and schedule a time for a quote. The person I spoke with said that the person who would come would take measurements and then provide an oral quote as well as a written quote sent via email.
My quote was done by Ryan, who arrived on time, was friendly and knowledgeable regarding his products. After taking measurements, my project was estimated at about 1100 sqft. Because of the surrounding trees, Ryan recommended a medium length artificial grass (which he said would make blowing or spraying off of leaves and debris simpler), and a grass that had W-shaped fibers. He said that the W-shape helps the fibers stand up better, which in turn helps the grass look better and stay cooler during the summer or in direct sun light because the air circulates more freely. He also noted that there were large windows in my house that directly faced the lawn, and that parts of the Bermuda grass were dry or dead likely due to reflections off the window. He said that he would not recommend installing any artificial grass without first installing window screens or treatment to prevent scalding the grass. He also said to avoid leaving pool equipment, hoses, and toys on the lawn also to prevent scalding. After measuring the grass area, he provided an oral quote, and while he was still there generated a PDF quote sent to me by email.
Next, after discussing the quote and the project with my wife, we did two things: we scheduled a quote for installation of window shade screens from Sun City Awnings. That project was done smoothly and promptly at a great price; we also asked Artificial Grass Masters for references for whom they had completed previous projects. We were sent two people to contact, and I contacted one of them. He was so pleased with his project (a professional grade putting green and sand bunker), that after talking for a few minutes, he emailed me 6 photos of his yard.
We decided to proceed with the project by calling Ryan and scheduling an installation day. Because the yard already had grass, it also already had a concrete bumper surround, so no cement work was needed.
The scheduled install day was Monday, Sept. 8. That was the day of the major Phoenix rainstorms and flooding. Ryan called me that morning to say that roads were closed and the installation would have to be rescheduled. The next day, Sept. 9, a crew of about 7 people arrived and worked all day to remove the current grass and install the new grass. By that evening, my kids and I were playing soccer and enjoying a flawless new lawn. Only time will tell regarding the product's durability and usability. But after thinking about doing such project for many years, I'm glad we finally pulled the trigger.
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