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| - Citizens and tourists beware!!! If you happen to need crutches or a cane to get around, avoid Roaring Fork at all cost.
Let me tell you of my experience. To begin with, the parking lot is as far from user friendly as you can get. At 4:40 most of the spots were full and I had to park quite a distance away. I mentioned this to the hostess when I checked in for my 5 pm reservation.
Adding insult to injury, I arrived with my dinner partner who is in a boot and on crutches do to a fractured ankle. Clearly, the hostess could see she was disabled. None the less, the hostess showed us to the extreme back of the restaurant. I said to our seater, can you not see that this woman is on crutches, can't you seat at a table closer to the entrance, now here was her response, "I'm sorry sir but we are very dedicated to our reservation". Under the circumstances that may have been the dumbest response in the history of restaurants. She was dedicated to reservations but not to the disabled customer. I must admit that I lost it with her when she said and I asked to see a manager.
The manager came over, it was a heated discussion to begin with, I told him that I thought it was outrageous that the hostess failed to see that she was on crutches and even more egregious that the seater, non the less took us to the far back of the restaurant to seat up. Furthermore, the seater saying there was nothing they would do because she was only dedicated to the reservations and not the customer in the restaurant, was a clear indication of terrible management. He tried to apologize and I said I wanted him to what happened so no other customer so disabled would have the experience that we just went through. He said he was going up front to make his staff more aware of these types of situations. Ten minutes later a poor guy with a cane, clearly a recovering stroke victim was brought back to the table next to ours to be seated. So much for telling your staff to be more aware, the cane guys wife was not happy as I could hear her complain to her poor husband how annoyed she was that they seated them where they did.
You know, Scottsdale, AZ has a large population of retirees, many with a with disabilities. It seems that Roaring Fork thinks it's great marketing to treat these folks like Lepers and put them out of the sight of their more healthy clientele.
To be fair and balanced, the fish tacos were great, the Salmon, partially raw.
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