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| - DEAR RICK MOONEN: PLEASE HIRE SERVERS WHO HAVE PREVIOUS RESTAURANT EXPERIENCE AND NOT JUST BECAUSE THEY LOOK GOOD IN A CORSET!!
This would easily be a 4 or even 5 star review if it weren't for the horrible service we received while dining at Rx Boiler Room during restaurant week.
The space itself is awesome. It's located upstairs in the Shops at Mandalay Place, so if you are going just to the restaurant, I suggest parking in the shops valet (on Luxor side). It was easy to find....
The decor is beautiful! I love all of the different seating/table types and the dimly lit dining room. I did think it was strange that you have to go through the bar to reach the dining room, but whatever.
The first thing about the service that I found strange was that the hostess who sat us didn't give us menus. She just took us to the table and told us our server would be with us shortly. At that time, there was only 1 other table seated, and another hostess sat a table next to us a few minutes later (still waiting for the menus). Then, the server comes out and approaches the other table first. She gives them menus and then comes to us. We had to specifically ask for the RW menu, which probably took 10 minutes. Now, I specifically notated my reservation online that we were going there for RW, so it was a bit confusing that she almost didn't even know what that meant. It literally took FOREVER to get those menus, which I thought that they should have been giving out standard with their regular menus.
The only reason this is even a 3 star review is because the food was so good. I am 100% positive that our server has never waited a table in her life, because she was so totally clueless. Although she was very nice, she was very slow and had to be asked for refills numerous times and even forgot my drink order.
So, it was $50.13 per person for a 3 course meal. Here is what we ordered:
1st Course: Choice of appetizer
My friend and I shared the appetizer sampler, which included the taro root fish tacos, the bacon wrapped bacon and egg and the chicken pot pie nuggets. All were really good, but I think the bacon wrapped bacon and egg was my favorite. It was brioche toast, topped with pork belly, tomato jam and a sunny side up quail egg. My egg was over cooked, but still very tasty and the pork belly was really delicious. Although the fish tacos were tasty, there wasn't really much in the way of fish. There was 1 little speck of hamachi tuna, but overall it was good. I am on the fence about the chicken pot pie nuggets. They tasted exactly like they should, and had plenty of filling, but I just think that the outside crust was a little too hard. It was weird deciding how to eat it - should I pick it up? Should I try the fork (did this and failed)?
My Mom ordered the All Kale Caesar, which was a surprisingly large salad and really good! I would definitely order that if I went back, and we decided that she got the best "bang for her buck" in the appetizer department.
2nd Course: Choice of Entree
I had the Grilled Niman Ranch skirt steak, medium rare. This was served with Moonen's Tots (on the menu they are Moonen Mash Croquettes) and a small salad of greens and tomatoes with a vinagrette. The steak was really good, and cooked perfectly. Whatever marinade they use was a bit sweet and paired perfectly with the smokiness of the grill they use. For the tots, I was not that impressed. I am a bit obsessed with tots and not sure these were a favorite of mine, although they were good. There were more like fried mashed potatoes... and the "tartar sauce" that was supposed to be served under them was basically non-existent. The salad was a salad. I thought it was a strange accompaniment and should be replaced with some other vegetable. It was not creative and definitely did not flow with the rest of the plate.
My Mom ordered the Bucket of Crispy Fried Game Hen, which came with Mac + Cheese x 5. I ended up being very jealous of her selection because it was SO delicious! I've had game hens before, but never fried, and now I know what I've been missing out on! These were like chicken wings, very crispy and served with buffalo sauce and ranch for dipping (neither was used). And the mac n cheese was really tasty as well. The other diners said it would be in their top 5, but I disagree, although it was very good.
3rd Course: Dessert
There were only 2 options, and we all ordered fresh baked cookies with milk. The presentation was awesome - there were about 8 or so cookies on a big wood slab, with an empty glass and a small bottle of milk. Although the cookies were warm (there were chocolate chip and peanut butter), I highly doubt they were "fresh baked."
Food wise, everything was good. Our server could use some work and time management skills. Considering she forgot our cocktails all together....
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