Everyone is friendly and on the same page. Charles and Mike in the sales department helped me trade in my 2014 forrester for a 2017 turbo forrester. I told them how much I was willing to spend they were up front on what the new vehicle would cost and met me in the middle. Accidentally left my RX glasses in our trade in vehicle to which the GM found for me the following morning at 6:30am. He held onto them until I returned for clear bra installation! Just came back this morning for 6,000 mile check up and oil change to have the service completed 20 mind early! Asked for WiFi password and front desk and GM very helpful! Even have usb charges in waiting area for mobile devices! Great customer service and awesome atmosphere! Can't wait to purchase here again!! Highly recommended!!!