Total WITHDRAWAL symptoms while I take every bite of Dim Sum here. I grew up on this food category and as I eat I start to miss the OLD-SCHOOL Dim Sum more and more. This is of course MY personal preference according to MY background. Maybe the SENIORS who get 20% discount here like this cleaner flavour, but my folks only A-OK it as well.
This whole health trend is great and all but when applied to Dim Sum in this method it no longer brings back my memories of Dim Sum of my past. Chicken Feet here came with Enoki Mushrooms which doesn't add or take-away anything to this dish, however the sauce was WEAKER than usual without that finger-licking good feel. Do I feel healthier? Good question!
Plain Congee was good and came with Deep-Fried Dough Sticks but after investigation I noticed that it was RE-FRIED and not fresh. It was cut into smaller sticks and re-fried so the whole thing was over-crisp unlike traditional sticks that come in PAIRS as long sticks and soft on the inside.
Regal Group prides itself on health consciousness, fairness to workers, and modernization of operations which is a nice change to move it forward to the 21st Century. Yeah Yeah! It does lose a sense of Dim Sum TRADITION and CULTURE which I'm a huge fan of but the only constant is change after-all.
The FRESH prepared food and taken out individually method is something that probably isn't preferred here. Ruby restaurant did CARTS method before and for the majority of the demographics which are ELDERS, they would preferred to have it that way so when the carts come they can CHAT with the push-cart staff instead of seeing someone jump in and out.
Secondly, even if they change over to the push-cart method it will not work here as the staff are RELATIVELY young and might not have the stories and experience to share with the majority of the patrons that frequent here.
Aside from the other reviews of this location which are informative, you can also see the sister locations review that I find very similar(http://www.yelp.ca/biz/regal-palace-richmond-hill)