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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-03-07 00:00:00 (xsd:dateTime)
itemReviewed	Zen Windows Charlotte
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	It was time to replace the nearly 50 year old single pane windows on my home. Because it is a sizeable investment I did a ton of research and scheduled appointments with 6 of the local A listed Angies list window companies. The first company I met with was Universal Windows Direct. They came out to my home and spent 2.5 hours going over their product. Although the salesman was a nice guy the sales presentation was literally painful. I told him he was the first company we had spoken to so I wasn't prepared to sign a contract tonight even after he reduced the price. When he left I told my wife there is no way I can do this 5 more times. Zen windows was one of the companies with great reviews on Angies list that I reached out to for a quote. Brian Zimmerman the Owner of the local Zen Window franchise reached out to me and told me to send him a picture of my house and he would be able to give me a quote based on the picture. That's what I did and in no time I received an email with a quote for their most popular window grade along with information on all three grades of windows they offer. Zen quoted me a price for their double paned window and it was 100% comparable to the window being offered by Universal Windows Direct but for less money. I then requested a quote for the top of the line triple pane window and received that quote within a half hour. Even the triple pane window was cheaper than the double pane windows being offered by Universal Windows Direct. Instead of sitting through a long sales pitch I was sent all the information I needed to learn about their windows and their company. There are numerous videos on You Tube that give detailed breakdowns of their window features. The videos contain the same information that was given to me by the salesman that held me hostage in my home for 2.5 hours. In fact I like the videos more because I can watch them as many times as I want and rewind and watch certain parts again to get a better understanding of features. That being said, if I had questions about window features I would email Brian and my questions would be answered within a half hour. The process was 100% pain free, extremely easy, hassle free and there was ZERO high pressure sales tactics AND you don't pay a dime until the job is completed and you are satisfied. The windows Zen installs are built by Soft-Lite. I researched Soft-Lite and discovered they are an extremely respected manufacturer in the window industry and are often among the very small list of window manufacturers that are recommended by contractors and in write ups online- they are very well made, quality windows. I chose to go with the Lotus window. It is their top of the line triple paned window. This is a BETTER window than I was being offered by Universal Windows Direct for about $2500 less. Funny thing- A week after I signed the contract with Zen I received a call from a salesman from Universal Windows Direct telling me that they had come into some "special rebate money" by their manufacturer and they could now offer me the windows at a lower price. I told them the best price should have been given to me the night they were at my house for 2.5 hours and I already signed a contract for a better window at a lower price. I literally had to block their number on my phone because I was getting so many calls. Zen just doesn't play these ridiculous games. Once I signed the contract a representative from Zen came out to my home to take the precise measurements. It then took about 3 weeks for my windows to come in. The installation was scheduled and the crew arrived on time and took great care with my home. They took their shoes off as they walked through the house and they vacuumed before they left each room so that no debris were left behind. It took them one day to install 20 windows and another day to install the coil wrapping and finish work on the outside. The final product looks great. Out of 20 windows the only small issue I could find were some scratches on the coil wrapping for one window. Some touch up paint should take care of that. The job looks fantastic. What I learned from this process is that other companies will quote you extremely ridiculous high prices hoping you will take the bait without doing your homework. When you say no they will start calling you every other day and lowering their prices. Its really annoying. Zen doesn't do any of this. Bottom Line why I chose Zen: They install highly respected quality Soft-Lite windows, you don't pay a dime until after the job is finished and you are happy, excellent 'A' reviews online and on Angies List, Awesome lifetime warranty that even covers broken glass, No high pressure sales tactics or games, No hours long sales pitches in your home and excellent extremely fair prices without the games. If you are in the market for new windows- Zen should be at the top of your list. A+ company!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kiley

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