Two stars solely for the fact that the ice is good. Service was good when we walked in, they took our order and gave good info initially. Then after we paid we waited. And waited. And waited some more. One gentleman who came in about 5 minutes after us got his smoothie right away. Then about 10 minutes after that we're looking around wondering if they were making ours or just got lost. Finally they show up 20 minutes after taking our order. I asked why others got their orders before us so quickly. The curly hair male employee simply said, "Oh we forgot about you guys." Nothing more and walked away. This review for 24 July 2017 night shift blew it. I was looking for a good place to get a snack since I live down the road. Never returning here.