Walked in the door, and the sales lady jumped out of her seat to great us. We told her we were looking for a back splash for our kitchen. She explained in detail the entire procedure to insure we would be happy with our installation. You need pictures and/or samples so you can see the finished results. She explained that sometimes what looks good in the store or by itself, may clash with what you already have. She made suggestions on who to contact. This not a place to just install anything. If you wish to just slap tile on and don't care, just go to the local box store.