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  • Let me start by just saying that it truly is hard to find a really good nail salon. I have been coming to Polished in Southpark ever since I have lived in Charlotte. I work late hours sometimes so it's a rush to try and get into the shop at 6 or 6:30 (which is what they prefer). However the hours are until 7:30. I'm not really sure why they post that instead of 7 because they will not do your nails after that. If the manager is there and you get there at 7 they will take you but with a COMPLETE attitude about it! Throughout the years I have seen employees come and go and it's always the same thing. Tonight did it for me. When I walked in the guy at the counter asked me what I needed and I told him just a gel polish. He marked on his paper then leaned over to whisper that he didn't know if someone could do them and asked if I would go to another location. I asked him what time the other location closed and he said 7:30. I then asked him, "how can I possibly get to another location by then?" He shrug his shoulders and said that they just couldn't do my nails. Honestly, I could maybe see if I was just a random person that has never been to polished before but I have been going to this location for years!!! If Vinny (manager) or another employee that clearly saw me walk in would have just come up and said hey we're busy tonight do you mind coming back tomorrow I would have been completely fine. But to ask me to just go to another location that wouldn't even be opened when I get there is perplexing!
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