Why is it so hard to get a burger without cheese? I've been to Smash Burger 3 times (1 time which wasn't at this location) and every time I order my burger with no cheese. And what do I find when I get home? Left over melted cheese all over my burger from a cook who messed up my order and instead of making me a new patty just decides to take the cheese off. Which would be fine except there's cheese all over it still. This has now happened to me every single time that I have tried Smash Burger. The worst part is I've always gotten it Togo and don't get to see the mistake until I'm finally home so it can never be fixed. What if I was lactose intolerant? Please teach your cooks how to read a ticket, it's not that hard.